How it works

Enough process to keep things safe. Not so much that it stops feeling human.

Send the basics through the website. Please do not send medical details online.

We discuss what you need and whether our service is a good fit.

The detailed assessment is handwritten with you and securely stored offline.

We agree the support, schedule, rate, travel arrangements and worker.

The support worker records the hours worked without putting assessment or health details into the portal.

Approved hours are grouped into the monthly invoice.